Property Care
INTRODUCTION
Your home in Spain cared for while you are away
A second home needs attention even when nobody is staying there. A small leak, air-conditioning fault, neglected exterior or security incident can become serious if it remains unnoticed for weeks.
ALARIFE Property Advisoryprovides preventive supervision, regular documentation and local coordination so that owners remain informed and in control from anywhere in the world.
Documented property inspections
We carry out scheduled visits under a checklist tailored to the home. We visually check access points, windows, signs of moisture or leaks, electricity, climate systems, general condition and any property-specific item agreed with the owner.
After each visit, we issue a concise dated report with photographs and observations. If an issue is identified, we inform the client and recommend the next steps before expenditure is authorised, except where a pre-agreed emergency procedure applies.
Secure key holding and access control
Keys are identified by secure code and stored without visible reference to the address. Access for relatives, guests, technicians or suppliers is granted only with the owner’s authorisation and is recorded.
Maintenance and supplier coordination
Garden and pool services.
Cleaning, laundry and bedroom preparation.
Air conditioning, plumbing, electrical work and minor maintenance.
Alarm systems, telecommunications and internet access.
Delivery receipt and supervised supplier access.
Meter readings or consumption checks when required.
Administrative follow-up of authorised utilities and invoices.
Wherever possible, suppliers invoice the owner directly. Any payment or handling of client funds requires written authorisation and a traceable arrangement. The Property Care fee does not include third-party labour or materials.
Remote CCTV and connected monitoring
We can assess and coordinate the installation of remotely accessible cameras, video entry systems, door and window sensors, motion detectors, smoke alarms, water-leak sensors, temperature monitoring and other connected devices. The aim is to give the owner secure visibility of the home and relevant alerts on a mobile device.
Installation and, where applicable, connection to an alarm receiving centre are carried out by appropriately qualified providers. We help define positions, coordinate integration with the home and confirm that the owner receives and controls the access credentials. ALARIFE Property Advisorydoes not provide permanent surveillance or continuously monitor camera footage unless a separate, legally reviewed arrangement is in place.
Privacy by design
Cameras must be limited to the property and avoid unnecessary capture of public areas, neighbouring properties or communal spaces. Where images of identifiable people are processed, the applicable information, access, retention and security obligations must be observed. Before installation, the location, recording method, owners’ association requirements and applicable rules will be reviewed with the specialist provider.
Preparing the home before arrival
Before each stay, we can coordinate cleaning, climate control, bed linen, essential groceries, terrace and garden checks, shutters and other agreed tasks. The objective is for the property to be ready to enjoy from the moment the owner arrives.
Private Client
For high-value properties or especially sensitive searches, we offer a more discreet level of service, individually planned visits, extended coordination and restricted access to documents. Confidentiality is not a marketing extra; it is part of how we work.
Incident coordination
Each owner agrees spending-authority levels for routine interventions and emergencies. If an incident occurs, we contact the client, document the situation, coordinate the appropriate professional and follow up. Property Care does not replace insurance, a 24-hour security service or the emergency services.
Indicative plans
Plan | Scope |
Essential | One monthly inspection, photographic report, post collection, basic checks and occasional coordination. |
Plus | Two inspections per month, secure key holding, routine supplier coordination and basic pre-arrival preparation. |
Villa | Extended oversight of the home, garden, pool, alarm and climate systems, with detailed reports and priority coordination. |
Bespoke | A property-specific protocol for exceptional homes, prolonged absences or particular family requirements. |
Frequency, scope and fees are confirmed after reviewing the location, size, installations, existing suppliers and required service level. Onboarding includes a basic inventory, key receipt, contact details, authorisations and an emergency protocol.
Not included
On-site guarding or 24-hour monitoring of camera footage.
A guarantee against theft, breakdowns, damage or service interruption.
Repairs, materials or supplier invoices.
Rental administration or guest services unless separately contracted.
Legal, tax or insurance advice.
Building work, technical projects or site supervision not expressly commissioned.
Dedicated enquiry form
Request a property assessment
Tell us where the property is located and what level of attention it requires. We will prepare a proposal following a conversation and, where possible, an initial visit.
A discreet first step
Every property has different requirements, depending on its location, characteristics, periods of use and existing level of supervision.
This confidential enquiry allows us to understand your circumstances and identify the type of support your property may require. After reviewing the information, we will contact you personally to discuss the next steps and, where appropriate, arrange an initial visit before preparing a tailored proposal.
All information concerning you and your property will be treated with strict discretion.